The UK Guardian today has a 10 page supplement on Service Design. It’s exciting to see a description of the discipline paired with concrete examples of its power laid out in plain language.
So far, a couple of concepts have jumped out at me. They aren’t particularly revolutionary, but well articulated.
Nick Marsh’s discussion of Silent Designers. […]
A wise woman I know has encouraged me to take on a beginner’s mind, and closely re-examine words I thought I knew. Looking up common words in the dictionary is a simple but powerful activity. Understanding actual meaning can be a powerful way to get clear around my work.
Today, I started with the word “create”.
Create
to […]